Custom Order Policy & FAQs

Custom Order & Delivery FAQs

Answers to the most common questions about ordering handmade furniture from Asghar Interior, Lahore.

How does custom furniture ordering work at Asghar Interior?

Every piece is handmade to order in Lahore. Share your requirements, we confirm design and size, then production begins once a 60% advance payment is received.

How much advance payment is required for a custom order?

A 60% advance payment is required to begin production. The remaining balance is due on delivery.

How long does delivery take?

Delivery timelines depend on the size and complexity of your order since every piece is handcrafted. We confirm an estimated delivery date when you place your order.

Do you deliver across Pakistan?

Yes, we deliver across Pakistan using our own in-house delivery team.

What if my furniture arrives damaged?

Inspect your order at delivery and report any damage within 24 hours. Our team will visit and repair it at no extra cost.

Do you offer returns?

We don't offer returns, but we guarantee repair. Report any defect within 24 hours of delivery and we will fix it at no cost.

Why does the wood grain look different from the photos?

Our furniture is handmade from natural wood, so slight variations in grain and tone are normal and not considered a defect.

Can I customize the size or finish of a product?

Yes, every piece at Asghar Interior is made on a custom-order basis — you can personalize dimensions, wood finish, and other specifications.

Chat with us!