Shipping policy
Asghar Interior (Wood Craft & Decorator's) Last updated: Jul 07, 2026
1. Delivery Coverage
We deliver our custom-made furniture across Pakistan, using our own dedicated delivery team — not third-party couriers. This allows us to handle each piece with the care it requires from our workshop to your home.
2. Production & Delivery Timeline
- Since every piece is handcrafted to order, production time depends on the size and complexity of your order.
- Once your order is confirmed and advance payment is received, our team will inform you of an estimated production and delivery timeline specific to your order.
- We will keep you updated on your order status via phone or WhatsApp as it moves through production and toward delivery.
3. Delivery Charges
Delivery charges (if applicable) depend on your location and the size of the order. These will be communicated and confirmed with you at the time of order confirmation.
4. Order Inspection at Delivery
We strongly encourage you to inspect your furniture at the time of delivery, in the presence of our delivery team, before accepting the order.
5. Damaged or Defective Items
- If you notice any damage or defect, you must report it to us within 24 hours of delivery.
- You can report an issue by contacting us via phone or WhatsApp at 0309-6448901 / 0371-1711225, or via email at asgharinterior@gmail.com.
- Please note: we do not offer returns or refunds for damaged or defective items. Instead, our team will visit your location to inspect and repair the item at no additional cost, provided the issue was reported within the 24-hour window.
- Damage reported after 24 hours of delivery, or damage resulting from misuse, improper handling, or normal wear and tear after delivery, will not be covered under this policy.
6. Failed Delivery Attempts
If our delivery team is unable to reach you or deliver your order due to an incorrect address, unavailability, or refusal at the time of delivery, we will contact you to reschedule. Repeated failed delivery attempts due to customer unavailability may result in additional delivery charges.
7. Questions
If you have any questions about your order's shipping status, please contact us directly:
Asghar Interior Address: HCMM+2FP, Wara Sittar, Lahore Phone: 0309-6448901 WhatsApp: 0309-6448901 / 0371-1711225 Email: asgharinterior@gmail.com Website: www.asgharinterior.com